Effective Date: January 1, 2024

At Metafora Digital Learning, we prioritize the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, protect, and manage your data when you visit our website or enroll in our courses. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you register for a course, subscribe to newsletters, or fill out a contact form, we may collect personal information such as your name, email address, mailing address, and payment details.

• Non-Personal Information: We may collect non-identifiable information such as browser type, device information, IP address, and user behavior (e.g., pages visited, time spent on the website) using cookies and tracking technologies.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our services, including course enrollment and personalized learning experiences.
• Send you course updates, newsletters, promotional offers, and other communications related to Metafora Digital Learning.
• Process payments and manage your account.
• Analyze website performance and user behavior to enhance our offerings.
• Respond to inquiries, requests, or feedback.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers (e.g., payment processors, email marketing platforms) who help us deliver our services. These providers are bound by confidentiality agreements and can only use your information to perform specific tasks on our behalf.

• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request from authorities.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure server storage, encryption of sensitive data, and restricted access to personal information.

However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. Cookies are small text files stored on your device. You can control cookie preferences in your browser settings, but disabling them may limit the functionality of our website.

6. Third-Party Links

Our website, https://metafora.in, may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external websites you visit.

7. Your Data Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections or updates to your information.
• Deletion: Request the deletion of your personal data, subject to legal and business obligations.
• Opt-Out: Unsubscribe from our marketing communications by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email or by posting a notice on our website. Please review this policy periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Metafora Digital Learning
No. 1967/3, Aswani junction, Thrissur corporation H,
Cosmopolitan Rd, nr. Raji nursing home,
Thrissur, Kerala 680020
Email: [email protected]

By using our website, you acknowledge that you have read and understood this Privacy Policy.